The Top Employers for 2022 have been revealed and IPG has earned this title once again in Belgium. This certification underscores our commitment to a better professional world through high-impact HR policies and people practices.
Like 2020, 2021 was a challenging year. Despite our hopes for relief, the coronavirus continued to disrupt our way of working and thinking. The ongoing pandemic made 2021 an even greater challenge in human and HR terms than 2020 was. After all, mental well-being, perseverance and motivation have been and will remain spearheads in our policy! In 2022, IPG will continue to meet the challenges of the changing professional world and we will continue to strive for a positive impact on the lives of our employees.
Only thanks to the close cooperation, commitment and motivation of all our employees can IPG continue to grow in trying times. Receiving this certificate for the 3rd time in a row – as the only contact centre in Belgium – is therefore a recognition for our entire workforce!
IPG once again joins the global Top Employer network, comprising more than 1,800 Top Employers recognised in 123 countries or regions. IPG scored a positive result on the HR Best Practices Survey, an evaluation with more than 100 questions about 600 practices within 6 HR domains. The topics covered include People Strategy, Work Environment, Talent Acquisition, Learning, Well-being, Diversity, …
The feedback from the Top Employers Institute provides us with input to further strengthen our development policy. In this way we can continue to prepare our employees for future challenges.
Would you like to work for or collaborate with the Top Employer for customer contact? Contact us.
IPG, part of the Koramic Investment Group, is a European call center group with subsidiaries in Belgium, the Netherlands and Morocco. 3.000 staff members guarantee a professional handling of all your customer contacts, 24 hours a day, 7 days a week. In Belgium, IPG owns the largest call center, with over eighteen years of experience.
Therefore, we can rightfully call ourselves expert in customer interaction management. We are your business partner by excellence to manage and optimise the most important pillar of your business. We are well aware that your customers are the driving force of your business and precisely because of that reason we want to offer them an optimal customer experience.
With the rise of the social media and unlimited access to the Internet, your customer service has become more than ever the touchstone of your marketing and sales departments. Your corporate image depends on what is told about your organization, your products and your services.
Our people are qualified to confirm your brand identity or lead your existing and future customers into the direction of your products and services.
Finally, new acquisitions, further internationalization and a continuous focus on innovation enable us to look to the future with great confidence.