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Client with a heart

In its own way, IPG is involved in Corporate Social Responsibility. We operate the Ello Mobile contact centre, a mobile phone operator that donates all its

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Customer Satisfaction Survey

As the end of the year approached, IPG launched its annual satisfaction survey. In the context of the Operational Excellence strategy which IPG has applied

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IPG 2013 Highlights

With the New Year well underway, we feel the time is right for a trip down IPG’s 2013 memory lane. 2013: back to the future

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IPG in de Gazet van Antwerpen

http://www.gva.be/regio-antwerpen-zuid/lier/prive-contactcenter-informeert-inwoners-bij-noodsituaties.aspx

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Persbericht – IPG breidt internationaal verder uit met overname Call Center Benelux

Helmond, 14/11/2013 12:36 Het Belgische bedrijf IPG International heeft zojuist een belangrijke stap gezet in de verdere uitbouw van zijn internationale strategie door de overname

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SNT Belgium overgenomen door IPG

IPG International, de moedermaatschappij van de IPG groep, heeft zojuist een belangrijke stap gezet in haar verdere uitbouw door de overname van SNT Belgium, de

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National Values Assessment

As the first company within its field of industry, IPG participates in the National Values Assessment. Our results will be disclosed before long. Would you

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Press release: IPG takes over BizXSell

IPG Holding (Brussels) just now concluded the take-over of BizXSell. IPG Holding is a 100% Koramic Investment Group (Courtrai) subsidiary and expands its activities in

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New building Leuven

In the month of November, we are moving our activities in Leuven from the Slachthuislaan to a brand-new office near the station and the Flemish-Brabant

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About IPG

IPG, part of the Koramic Investment Group, is a European call center group with subsidiaries in Belgium, France, the Netherlands and Morocco. 3.000 staff members guarantee a professional handling of all your customer contacts, 24 hours a day, 7 days a week. In Belgium, IPG owns the largest call center, with over eighteen years of experience.

Therefore, we can rightfully call ourselves expert in customer interaction management. We are your business partner by excellence to manage and optimise the most important pillar of your business. We are well aware that your customers are the driving force of your business and precisely because of that reason we want to offer them an optimal customer experience.

With the rise of the social media and unlimited access to the Internet, your customer service has become more than ever the touchstone of your marketing and sales departments. Your corporate image depends on what is told about your organization, your products and your services.

Our people are qualified to confirm your brand identity or lead your existing and future customers into the direction of your products and services.

Finally, new acquisitions, further internationalization and a continuous focus on innovation enable us to look to the future with great confidence.