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Food For Thought: the Luminus / Ring Ring partnership

On Friday 27 February 2015, the 3rd edition of ‘Food for Thought’ started. At ‘Court Ter Imde’ (Meise), invited guests from Beobank, Mediahuis, ACE Europe,

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IPG supports Think Pink

We are treating our customers and relations to wine or olive oil for the new year. With this latter IPG shows its heart for charity.

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Welcome Ring Ring!

IPG has a little sister! The Ring Ring Company is Belgian market leader in the segment of specialised, interactive telephone applications (IVR) and text messages.

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IPG & VUB combine forces

Since Monday 1 December a team of 14 enthusiastic VUB students from several faculties started the first VUB telethon. A university telethon is a telephone

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Family Day Efteling

On 9 November IPG invited all its employees and their families for a Family Day in the Winter Efteling. The sun was present and everyone

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Food For Thought

On Friday 28 November the second edition of FFT took place at Brasserie Jeroen Storme (Machelen). Isabel Corne, Business Unit Director Solutions Banking & Insurance

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New website IPG online!

Early in December the new ipggroup.eu went live. Due to IPG’s strong international growth, the time had come to take things a step further and

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Crisis Communication

This winter, electricity shortages and brownouts are a real possibility. Discover the joint project by Ring Ring and IPG to help you optimise your crisis

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Companies’ Open Day

This year, the ‘Open Bedrijvendag’ (Companies’ Open Day) is being held in Hasselt. As part of this event, IPG is opening the doors to its

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The numbers say it all!

The numbers say it all! At IPG, we strive for two satisfaction surveys a year among customers: a brief version during the summer months and

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About IPG

IPG, part of the Koramic Investment Group, is a European call center group with subsidiaries in Belgium, France, the Netherlands and Morocco. 3.000 staff members guarantee a professional handling of all your customer contacts, 24 hours a day, 7 days a week. In Belgium, IPG owns the largest call center, with over eighteen years of experience.

Therefore, we can rightfully call ourselves expert in customer interaction management. We are your business partner by excellence to manage and optimise the most important pillar of your business. We are well aware that your customers are the driving force of your business and precisely because of that reason we want to offer them an optimal customer experience.

With the rise of the social media and unlimited access to the Internet, your customer service has become more than ever the touchstone of your marketing and sales departments. Your corporate image depends on what is told about your organization, your products and your services.

Our people are qualified to confirm your brand identity or lead your existing and future customers into the direction of your products and services.

Finally, new acquisitions, further internationalization and a continuous focus on innovation enable us to look to the future with great confidence.