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Presentation of Crisis Communication at Publica with RingRing and In2com

Thursday 2 and Friday 3 June, IPG will exhibit at Publica, the policy maker’s fair. We will be exhibiting together with our sister companies, RingRing and In2com,

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Action Crisis Centre

IPG profoundly regrets that an employee, when answering a call to the crisis centre of the Ministry of Internal Affairs, systematically used “Palestine” to indicate

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Second VUB Telethon thanks to IPG

The second VUB telethon for the modernisation of the swimming pool was once again a big success. For the second time the VUB called us

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IPG Cares!

IPG puts a lot of emphasis on its corporate values and the outside world should know this too! Within the framework of an internal values

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Food For Thought with Proximus!

On 12 June we were ready for our fourth Food For Thought edition. It was a real success! Eric Cleiren (Marketing Communication Specialist – Proximus)

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Proximus & IPG: social team spirit at its best!

Leader in the Belgian market… Over the past five years Proximus, the major telecom company that has been an IPG customer for about as long

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IPG breidt positie in de Nederlandse contactcentermarkt verder uit.

In het kader van haar internationale groeistrategie heeft Koramic2Engage via haar dochterbedrijf IPG zojuist de Nederlandse Experience Groep overgenomen. IPG breidt positie in de Nederlandse

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IPG wins Best Human Assets Management Award

Brussels, May 27th 2015 IPG wins Best Human Assets Management Award of Belgian contact center federation with case on crowdsourcing with contact center advisors. IPG

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High Performing Organization

In the coming years, IPG will strive to become a HPO (High-Performing Organization). A ‘High Performance’ organization is an organization that achieves significantly better results

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Social Media Team IPG

IPG believes in the power of social media, also as part of Customer Care. The impact that this communication channel has on a company cannot

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About IPG

IPG, part of the Koramic Investment Group, is a European call center group with subsidiaries in Belgium, France, the Netherlands and Morocco. 3.000 staff members guarantee a professional handling of all your customer contacts, 24 hours a day, 7 days a week. In Belgium, IPG owns the largest call center, with over eighteen years of experience.

Therefore, we can rightfully call ourselves expert in customer interaction management. We are your business partner by excellence to manage and optimise the most important pillar of your business. We are well aware that your customers are the driving force of your business and precisely because of that reason we want to offer them an optimal customer experience.

With the rise of the social media and unlimited access to the Internet, your customer service has become more than ever the touchstone of your marketing and sales departments. Your corporate image depends on what is told about your organization, your products and your services.

Our people are qualified to confirm your brand identity or lead your existing and future customers into the direction of your products and services.

Finally, new acquisitions, further internationalization and a continuous focus on innovation enable us to look to the future with great confidence.