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Our values

The IPG company values are far from empty concepts. Our values are lived every day and get to the very heart of the organization. From management to advisor, everybody contributes as a value-ambassador.

 

customerfirst

Customer first

We place our (end-) customers first. Carefully composed customer teams focus day in and day out on their respective business unit to deliver an impeccable service.

respect

Respect for our people

When entering into communication with your customers, our people always proceed from a respectful attitude. In the same way, we highly respect the way in which they handle their responsibilities, more in particular when dealing with delicate customer contacts. We show our appreciation by offering the necessary guidance, a far-reaching assessment system (iCare), a pleasant work environment and career opportunities.

excellence

Excellence in everything we undertake

We are good in what we do. Better still, we are convinced to be the best. Thanks to our extensive experience in customer contact management within all kinds of industries, we can rightfully state that we master the customer contact as part of the entire customer lifecycle.

responsible

Responsible behaviour

Responsible behaviour is one of IPG’s key values. All too often, we deal with confidential information. But responsible behaviour is not restricted to the mere notion of confidentiality. It also includes other aspects such as respect for the environment or courteous and safe driving behaviour.

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Work @ IPG and…

  • Become best in class by joining the number 1.
  • Unleash your potential. Day in, day out, IPG is looking for talent. New staff members are absorbed from day one into the company culture and get every opportunity to develop their careers in-house.
  • Know your work matters. You and your work are valued! Initiatives by the staff members themselves are also encouraged!
  • Embrace diversity. Everyone embracing the IPG-values is more than welcome to complete our team, whatever his gender, origin or age.
  • Choose flexibility. When you are a member of the IPG-staff, you can influence your own working hours. Depending on the project you are working on, you can choose from different kinds of timetables and in time.
  • Get rewarded. A competitive salary, completed with fringe benefits for a fixed contract.